Grab = Uber here in Thailand
It occurs to me that maybe I have low expectations for my Grab drivers. After each trip, the app asks me to rate my driver. And I think to myself, “Well, he did not try to kidnap me. That seems like a 5 star trip to me.”
If I’m feeling truly pleased with my driver, I might tip them. But then again, I might tip them if they freaked me out and I just want them to go away and not stick around finding me change.
Besides stars, you can rank drivers based on “cool rides” and “great music” and “good navigation skills.” If I really, really like my driver, I’ll usually check all the boxes even if they did not turn on the radio or say a word to me.
Sometimes, however, drivers get really into these categories. Like, I rode in one car where the driver had a small TV so not only did you get to listen to music, you got to watch the music videos too. Drivers also seem to switch to American pop music when they see me. I’m not always sure how I feel about that.
I had a motorcycle taxi driver today I generally liked. He actually hesitated about two seconds longer than normal at intersections. I thought maybe he valued safety. Then, as we neared our destination, we came upon a stretch of cars parked bumper to bumper. And instead of slowing down, he picked up speed. I kept thinking, “It is a shame I’m going to die with this person I know nothing about except that he has a pleasant smile.”
I rated him 5 stars.